Instructor-Led
Training
CompTIA A+ Training
CompTIA A+ is the industry standard for IT professionals beginning their careers in technical support and IT operations. It is recognized by employers worldwide as a validation of foundational IT skills. This certification ensures candidates have the knowledge required to troubleshoot and solve various IT-related issues across multiple device types and operating systems.
Course Overview
Hardware
Identifying, using, and connecting hardware components and devices, including broad knowledge about different devices that support the remote workforce.
Operating Systems
Install and support Windows OS, including command-line and client support, system configuration imaging, and troubleshooting for Mac OS, Chrome OS, Android, and Linux OS.
Software Troubleshooting
Troubleshoot PC and mobile device issues, including common OS, malware, and security issues.
Networking
Explain types of networks and connections, including TCP/IP, WIFI, and SOHO.
Troubleshooting
Troubleshoot real-world device and network issues quickly and efficiently.
Security
Identify and protect against security vulnerabilities for devices and their network connections.
Mobile Devices
Install and configure laptops and other mobile devices, and support applications to ensure connectivity for end users.
Virtualization and Cloud Computing
Compare and contrast cloud computing concepts and set up client-side virtualization.
Operational Procedures
Follow best practices for safety, environmental impacts, communication, and professionalism.
Individuals Starting an IT Career
Ideal for those looking to start a career in IT, including help desk technicians and support specialists.
Entry-Level IT Professionals
Designed for IT professionals seeking to validate their skills and gain a foundational certification.
Career Changers
Perfect for individuals transitioning into IT from other fields, looking to build a solid technical foundation.
Technical Employees
Great for employees in technical roles who need a solid understanding of hardware, networking, and troubleshooting.
Online Instructor-Led Training
Engage in real-time learning with qualified instructors.
Intensive Training Course
Hands-on lessons covering hardware, networking, and troubleshooting.
90-Day Access to Course Content
Review recorded sessions and study materials anytime.
Prerequisites
No prior experience is required for this course. However, a basic understanding of computers and an interest in IT is recommended.
Core 1 - 220-1101
- Mobile Devices
- Networking Technology
- Hardware and Components
- Virtualization and Cloud Computing
- Hardware and Network Troubleshooting
Core 2 - 220-1102
- Operating Systems
- Security Fundamentals
- Software Troubleshooting
- Operational Procedures
| Exam Codes | CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2) Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series. |
|---|---|
| Launch Date | April 2022 |
| Exam Description | CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization, and cloud computing. CompTIA A+ 220-1102 covers operating systems, security, software, and operational procedures. |
| Number of Questions | Maximum of 90 questions per exam |
| Type of Questions | Multiple choice questions (single and multiple response), drag and drops, and performance-based |
| Length of Test | 90 Minutes per exam |
| Passing Score | 220-1101: 675 (on a scale of 900) 220-1102: 700 (on a scale of 900) |
| Recommended Experience | 9 to 12 months hands-on experience in the lab or field |
| Languages | English at launch. German, Japanese, Portuguese, Thai, Spanish, and French |
| Retirement | TBD - Usually three years after launch |
| Testing Provider | Pearson VUE Testing Centers, Online Testing |